Privacy policy

Knots and Loops - Privacy Policy

1. Collecting Personal Information

Knots and Loops collects personal information when you visit our website, create an account, or make a purchase. This information may include, but is not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Payment information

We collect this information to process transactions, communicate with you, and enhance your experience on our site.

2. Sharing Personal Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

3. Using Personal Information

The personal information we collect is used for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your orders, account, or promotions
• To improve our website and services based on your feedback
• To send periodic emails about new products, promotions, or updates, if you have opted in to receive such communications

4. Customers’ Rights with Regards to Their Personal Information

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal exceptions
• Opt-out of receiving marketing communications from us at any time

To exercise these rights, please contact us using the information provided below.

5. Use of Cookies

Our website uses cookies to enhance user experience, track site usage, and personalize content. Cookies are small files placed on your device that help us remember your preferences and improve site functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

6. Contact Information

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: knotsandloopsofficial@gmail.com